Eq Equiptalk AI
Made by MASS Tech LLC • Greensboro, NC

Talk to your equipment. See your factory think.

Equiptalk AI is the operator copilot that connects PLCs, MES/MOM, historians, and edge sensors so teams can ask natural‑language questions and unlock real‑time insights right at the gemba—speeding troubleshooting and continuous improvement across EV, battery, food & beverage, and discrete manufacturing.

38% faster issue resolution
6–18× ROI in 6–12 months
Live concept mock • Equiptalk Chat
👷🏽‍♂️ Operator: "Why did Line 3 OEE dip below 72% this shift?"
🤖 Equiptalk: "Primary driver: unplanned micro‑stops from Filler‑12 (sensor S‑44). Predicted cap jams ↑ 22%. Recommend: reduce filler speed 3% and schedule 6‑min clean‑in‑place."
🛠️ Maint: "Create a work order and attach the last 2 weeks of telemetry."
🤖 Equiptalk: "WO‑#7842 created. Linked to MES shift log, PLC tags, and vision QC photos."
Built for gemba • Shift‑aware • Operator‑first
Designed for teams like yours

The problem

Critical operational knowledge is scattered across MES, PLCs, spreadsheets, and people’s heads. Shift‑to‑shift handovers are noisy. Finding answers takes too long. And your best experts are answering the same questions over and over.

  • • Siloed data across lines, cells, and suppliers
  • • Slow root‑cause analysis & limited visibility
  • • Fragmented SOPs and tribal knowledge

Our approach

Equiptalk AI unifies plant data and turns it into a conversational interface. Operators ask. Equiptalk answers—with context, actions, and audit‑ready traceability.

  • • Natural‑language chat across MES/PLC/historian
  • • SOP‑aware guidance & action playbooks
  • • Edge + cloud architecture for real‑time insights

What you can do with Equiptalk

Operator Chat with Machines

Ask “why is OEE down?” or “show last 200 alarms on Cell‑A.” Equiptalk speaks PLC tags, historian trends, and MES events.

  • • Tag‑aware, shift‑aware answers
  • • Auto‑generated work orders & SOP links

Gemba Agent & SOP Copilot

Surface the next‑best action on the line. Generate checklists, capture shift notes, and guide problem‑solving in the moment.

  • • Hands‑free voice mode
  • • One‑click work instruction links

Digital Twin & Anomaly Detection

Stream, model, and predict. Combine vision, IoT, and process data to catch drifts before defects appear.

  • • Real‑time KPIs & explainable alerts
  • • Root‑cause playbooks in chat

Low‑Code Integrations

Accelerators for Zoho Creator/One, AWS, and common MES/MOM stacks to move fast without heavy lift.

  • • REST/OPC‑UA/Modbus connectors
  • • Secure QR/label workflows

Compliance & Security

Principles aligned to SOC 2 and manufacturing best practices: role‑based access, audit logs, and data isolation.

  • • SSO/SCIM • Least privilege
  • • Data residency options

Operator‑First UX

Built for the line: dark mode, large touch targets, multilingual prompts, and offline‑tolerant edge agents.

  • • Kiosk & tablet friendly
  • • Shift hand‑off summaries

How it works

1 · Connect

Wire up PLCs, historians, MES/MOM, vision systems, and quality systems via connectors.

2 · Model

Normalize tags, map assets & lines, and define KPIs and workflows in the data fabric.

3 · Orchestrate

Turn insights into actions: alerts, work orders, labels, and shift summaries.

4 · Chat

Operators ask in natural language; Equiptalk responds with context and next steps.

Proven scenarios

EV Cell & Pack

Serial‑level context and quality gates from slurry to pack—with on‑the‑line guidance for faster decisions.

Injection Molding

Cycle‑time drift alerts, tool genealogy, and scrap root‑cause—right in the chat.

Energy Storage Systems

Load‑shifting playbooks and predictive set‑points that reduce energy cost without risking QA.

EV Charging Ops

Uptime insights, ticket automation, and site‑level reporting for L2/DC fleets.

Reference architecture

Edge / Line PLCs · Robots · Vision · Scales OPC‑UA / Modbus / MQTT Equiptalk Edge Agent buffer · cache · offline tolerant Local HMI / Kiosk Cloud / Data Fabric Unified Model: tags · KPIs · assets · events APIs · connectors · governance Analytics · Predictions dashboards · alerts · playbooks Chat & Actions work orders · labels · exports

Estimate your ROI

A rough back‑of‑the‑line calculator to spark the conversation.

What happens in a demo?

  • • We map 1–2 priority use cases
  • • Review a sample data flow (MES/PLC/historian)
  • • Show operator chat and action playbooks
  • • Sketch a 4–8 week pilot plan
Get on the calendar

Simple pricing to start fast

Scale with your lines and data needs.

Starter
$2.5k/mo
  • • Up to 2 lines / cells
  • • Operator chat & dashboards
  • • Basic action playbooks
Pro (most popular)
$6k/mo
  • • Up to 6 lines / cells
  • • SOP & playbook library + approvals
  • • Edge agent + alerting + work orders
Enterprise
Custom
  • • Unlimited sites and lines
  • • SSO/SCIM, data residency, advanced SLAs
  • • Dedicated solutions team

Pricing shown is illustrative and subject to change. Final terms per proposal.

Let’s build your pilot

4–8 weeks to value. Share a bit about your lines and goals—we’ll tailor a walkthrough.

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